Help
Help Center - Golden Lion
Are you having problems or are not 100% satisfied with your purchase? We are here to help. Contact us at info@goldenlionbysol.com sending a description of the problem, product photo (if applicable) and order number.
Once an order has been placed, it is impossible to make edits or cancellations. Please review the information carefully before making your purchase.
Shipping Policies
If upon receiving your package you have any of the following problems, please contact us immediately:
- The product is damaged.
- The product has an overdue expiration date.
- The product does not correspond to what you purchased.
NOTICE: Due to the nature of our products we do not accept returns or exchanges. All sales are final.
How long does it take to ship?
Once the order is confirmed, our approximate shipping times are:
Mexico: 2 to 6 business days.
USA: 2 to 10 business days.
**Delivery times depend on the abilities of the postal service and may vary slightly.
What are the shipping costs?
USA: $5.00 dollars
Mexico: $99.00 mxn
Where do we ship?
We have shipments available to Mexico and the United States. Soon Golden Lion will have international shipping to reach our customers around the world.
Can I cancel or modify my order before shipment?
Once an order has been placed, it is impossible to make edits and/or cancellations. Please carefully review your information before submitting it.
Do you need additional information or do you have any questions about any of our products?
Contact our advisors at info@goldenlionbysol.com. or at the following contact numbers.
Phone numbers:
USA: (510) 513 4410
MEXICO: (664) 414 9646
GLAMZ Frequently Asked Questions (FAQ's)
How to whiten yellow teeth using Glamz?
As time goes by, because of drinks such as coffee, wine or food coloring, our teeth can become stained, you may wonder how to whiten your teeth without damaging the enamel. By using Glamz on a regular basis you can brighten your teeth and maintain a healthy and dazzling smile.
Its effects are immediate, it can whiten up to 5 shades in 10 days and keep your smile white and bright with regular use.
Can I use it with veneers, dental fillings, porcelain crowns, fillings or dentures?
Yes, it is completely safe to use with crowns, veneers, fillings or dentures of any kind.
How many pairs of GLAMZ can I use per day?
We recommend one pair of GLAMZ per day to lighten your teeth, if it is the first time you use GLAMZ, you can use two treatments on the first day.
What happens if I use two of the same tablets?
It will have no effect, since they need the combination of both tablets to activate, one is round and the other rectangular, to avoid confusion.
Is GLAMZ suitable for all ages?
Our GLAMZ can be used by anyone, however, it is not recommended for children under 12 years old.
Can pregnant or breastfeeding women use it?
Our ingredients are safe and can be used during pregnancy or while breastfeeding, however, we recommend consulting and mentioning its use with the corresponding medical personnel.
We care about your health, and this point should be applied to any supplement or treatment that is consumed during pregnancy or while breastfeeding, no matter if it is a safe and tested product, ours or from any other company.
Do I need to rinse?
You do not need to rinse or wash your mouth after chewing GLAMZ, but we take this space to remind you to drink at least eight glasses of water per day.
Can I use it daily?
Yes, it is recommended to use it daily until you lighten yellow or stained teeth and obtain the desired shade, you can use it again when you want to whiten or clean your teeth once more.
How long should I wait before eating or drinking something after chewing GLAMZ?
You can eat and drink immediately after using your GLAMZ.
Does it replace brushing?
No, you should still brush your teeth daily and, although it will prevent you from going to your dentist for whitening, we recommend you visit your dentist periodically to ensure your smile is well cared for.
Does it eliminates bad breath?
Sweetened with xylitol and mint, you will enjoy a pleasant taste and a soft and clean breath after chewing it.
When will I notice changes?
From the first use you will begin to notice the immediate change, GLAMZ is designed to be used over 10 to 16 days, as its whitening formula, although powerful, must be and is gentle with your mouth.
Does it generate sensitivity?
GLAMZ does not generate sensitivity or pain, it is gentle on your gums and teeth.
Does it help control tooth decay?
It helps eliminate calcium tartar as well as control the germs and bacteria that commonly cause cavities.